BW Premier Collection by Best Western

The Queen at Chester Hotel, BW Premier Collection by Best Western

City RoadCH1 3AH

The Queen at Chester - Beautifully connected – Since 1860With new jewels in our crown following a sparkling new £5millon refurbishment to public areas, Queen bedrooms and installed air conditioning.

Welcome to the original railway hotel. Since 1860 we’ve been creating wonderful experiences for discerning travellers, situated at the gateway to Chester we provide a welcome and stylish escape, a place to rest from your journey, and a luxurious and well-connected base to make the most of Chester and beyond. The hotel is famous for its rich heritage, stunning public areas serving great food, afternoon teas and signature cocktails, with its hidden gem – the terrace, a tranquil oasis in the heart of the city. Built opposite Chester station to serve first-class rail passengers, this hotel has an illustrious past. This magnificent brick and stucco Italianate building was said to be the first skyscraper of its time. Since opening in 1860, its hosted guests such as Charles Dickens, Cecil Rhodes and Lillie Langtry. All 218 bedrooms have superfast Wi-Fi, a TV and 24-hour room service. The hotel also has 8 conference rooms to choose from, ideal for any event, meeting, or wedding.

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Hotel Update The hotel’s gym is closed until further notice. We apologise for the inconvenience.

Good to know

Check-in/Check-out
Check-in is at 16:00 / Check-out is at 11:00
Parking
No free parking available. Charged onsite parking cost of £12.50 (per 24 hours). Street parking is not available.
Children
2 children up to 12 years of age stays free with a paying adult as per Best Western GB Child Policy.
Pets
Pets are allowed. On request in certain rooms only, charged £50.00 per pet per day. Availability is limited and all pets must be pre-arranged.

Other Services

Free WiFi
24-hour front desk
Bar
Restaurants
Wedding
Air conditioning
Baggage hold
Safe deposit
Wheelchair Access
Lifts to all floors

Accessibility

The The Queen at Chester Hotel features the following accessibility options on select rooms and/or areas of their premises.

  • Wet Room Wheelchair Access
  • Wide Bathroom Door
  • Walk In Shower
  • Safety Bar In Shower
  • Disabled Access Public
  • Disabled Bedrooms
  • Wheelchair Access Building Ramps
  • Rails In Bathroom
  • Wheelchair Access
  • Raised Toilet
  • Lowered Vanity Areas

Restaurants & bars

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King's Grill

Restaurant

Tuck into wholesome grub in the light and airy contemporary surroundings of the King’s Grill, open for breakfast and dinner. Cooked with fresh, seasonal ingredients, dishes at The Queen at Chester, BW Premier Collection by Best Western include smoked haddock mornay, vegetarian curry and our legendary stacked burgers. We also serve super-healthy salads and gluten-sensitive options. And don’t forget to leave room for dessert – sticky toffee pudding or chocolate brownie anyone? Our delicious breakfast buffet is popular with guests and non-residents alike. Set yourself up for the day with our selection of fruit, cereals, pastries, juices and hot breakfast offerings.

Restaurant

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King's Grill

Restaurant

Tuck into wholesome grub in the light and airy contemporary surroundings of the King’s Grill, open for breakfast and dinner. Cooked with fresh, seasonal ingredients, dishes at The Queen at Chester, BW Premier Collection by Best Western include smoked haddock mornay, vegetarian curry and our legendary stacked burgers. We also serve super-healthy salads and gluten-sensitive options. And don’t forget to leave room for dessert – sticky toffee pudding or chocolate brownie anyone? Our delicious breakfast buffet is popular with guests and non-residents alike. Set yourself up for the day with our selection of fruit, cereals, pastries, juices and hot breakfast offerings.

Timings

Breakfast 07:00 till 10:00
Dinner 18:00 till 21:00
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V&A Lounge

Bar

Enjoy delicious bites from our new bar & afternoon tea menus while sampling the finest signature cocktails in our newly refurbished V&A lounge and bar.

Bar

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V&A Lounge

Bar

Enjoy delicious bites from our new bar & afternoon tea menus while sampling the finest signature cocktails in our newly refurbished V&A lounge and bar.

Timings

Hours 10:00 till 00:00
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Open
Sunday Open

Meetings

Our wonderful Grade II-listed Italianate building is a dreamy setting for your big day. Inside, the theatrical four-storey staircase with ornate iron balustrade provides a show stopping setting for photographs, while outside there’s an elegant Italian terrace garden with marble arches, classical sculptures and lush foliage. With eight different event spaces, The Queen at Chester, BW Premier Collection by Best Western can cater for every type of reception, civil ceremony and partnership. We have two al fresco spaces and six banqueting suites that suit anything from an intimate gathering to a party of 300 in the Colonnades Ballroom. In this room, a spectacular chandelier gleams from the ceiling and there’s mood lighting throughout. The hotel has been hosting weddings for more than 150 years and, over that time, we’ve learned exactly how much careful planning it takes to put on a day to remember. You’ll love our attention to detail. At the end of a wonderful day, retire to the honeymoon suite with its stunning four-poster bed and feature bath.

Facilities included

Laptop Screen
Unlimited Flipchart
Sound System
Number of meeting rooms: 6
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Maximum 120 guests
126.0 m2

Palazzo

Natural light floods the Palazzo with its stunning views over the magnificent Baltic Exchange Gardens. Directly adjacent to the Colonnades Ballroom, this beautiful gallery has a capacity for up to 100 delegates or guests and is perfect for private dinners, receptions, refreshment break-outs, syndicate space or private meetings. The Palazzo also features air conditioning and integrated sound and light systems.

More info
Aircon
WiFi
Natural daylight
Disabled access
Screens
Private bar

Meetings

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Palazzo Floor/Location: Ground floor
Maximum 120 guests
Size: 126.0 m2
Aircon
WiFi
Natural daylight
Disabled access
Screens
Private bar

Natural light floods the Palazzo with its stunning views over the magnificent Baltic Exchange Gardens. Directly adjacent to the Colonnades Ballroom, this beautiful gallery has a capacity for up to 100 delegates or guests and is perfect for private dinners, receptions, refreshment break-outs, syndicate space or private meetings. The Palazzo also features air conditioning and integrated sound and light systems.

Guest Capacity

Expected guest capacities when this room is setup in the following orientation(s):
Orientation Guest Capacity
Banquet 80
Board Room 24
Class Room 24
Reception Not recorded
Theatre 120
U-Shape 26
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Maximum 120 guests
130.0 m2

Jubilee

Based in the modern Kings’ building this wonderful space can be used for meetings up to 120 theatre style or 60 cabaret style, it has lots of natural daylight and is fully air conditioned. The Jubilee works well for private meetings, dinners and exhibition space.

More info
Aircon
WiFi
Natural daylight
Disabled access
Private bar

Meetings

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Jubilee Floor/Location: Ground floor
Maximum 120 guests
Size: 130.0 m2
Aircon
WiFi
Natural daylight
Disabled access
Private bar

Based in the modern Kings’ building this wonderful space can be used for meetings up to 120 theatre style or 60 cabaret style, it has lots of natural daylight and is fully air conditioned. The Jubilee works well for private meetings, dinners and exhibition space.

Guest Capacity

Expected guest capacities when this room is setup in the following orientation(s):
Orientation Guest Capacity
Banquet 100
Board Room 24
Class Room 24
Reception Not recorded
Theatre 120
U-Shape Not recorded
chester-the-queen-meeting-space-16-84298.jpg
Maximum 40 guests
48.8 m2

Edward

Planning a smaller event for up to 40 delegates? The Edward Room offers a unique space with its vaulted ceiling and Victorian features.

More info
Aircon
WiFi
Natural daylight
Disabled access

Meetings

Edward Floor/Location: Ground floor
Maximum 40 guests
Size: 48.8 m2
Aircon
WiFi
Natural daylight
Disabled access

Planning a smaller event for up to 40 delegates? The Edward Room offers a unique space with its vaulted ceiling and Victorian features.

Guest Capacity

Expected guest capacities when this room is setup in the following orientation(s):
Orientation Guest Capacity
Banquet 20
Board Room 20
Class Room 15
Reception Not recorded
Theatre 40
U-Shape 20
chester-the-queen-meeting-space-16-84298.jpg
Maximum 30 guests
48.8 m2

Prince Albert

This boardrooms is positioned on the ground floor of the Grade II listed building and offer all the equipment you need for a great meeting environment. The boardroom layout of the Prince Albert can configured in additional layouts with a capacity for 30 theatre style.

More info
Aircon
WiFi
Natural daylight
Disabled access

Meetings

Prince Albert Floor/Location: Ground floor
Maximum 30 guests
Size: 48.8 m2
Aircon
WiFi
Natural daylight
Disabled access

This boardrooms is positioned on the ground floor of the Grade II listed building and offer all the equipment you need for a great meeting environment. The boardroom layout of the Prince Albert can configured in additional layouts with a capacity for 30 theatre style.

Guest Capacity

Expected guest capacities when this room is setup in the following orientation(s):
Orientation Guest Capacity
Banquet Not recorded
Board Room 16
Class Room 8
Reception Not recorded
Theatre 30
U-Shape 16
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Maximum 25 guests
36.4 m2

Disraeli & Gladstone

Planning a board meeting or small group training session? These two beautiful boardrooms on the first floor are brimming with character and Victorian features. They each have wonderful views over the Baltic Exchange Gardens and offer a capacity of up to 25 delegates theatre style.

More info
WiFi
Natural daylight
Disabled access

Meetings

chester-the-queen-meeting-space-03-84298.jpg
Disraeli & Gladstone Floor/Location: First floor
Maximum 25 guests
Size: 36.4 m2
WiFi
Natural daylight
Disabled access

Planning a board meeting or small group training session? These two beautiful boardrooms on the first floor are brimming with character and Victorian features. They each have wonderful views over the Baltic Exchange Gardens and offer a capacity of up to 25 delegates theatre style.

Guest Capacity

Expected guest capacities when this room is setup in the following orientation(s):
Orientation Guest Capacity
Banquet Not recorded
Board Room 12
Class Room 8
Reception Not recorded
Theatre 25
U-Shape Not recorded
chester-the-queen-meeting-space-20-84298.jpg
Maximum 400 guests
288.0 m2

Colonnades

With capacity for up to 400 delegates, the magnificent Colonnades Ballroom offers a stunning setting for your next meeting or event, with its spectacular chandelier and sumptuous décor. What’s more the suite is completely self-contained to give your event privacy, including a private bar and restroom facilities. Fully equipped with air conditioning, integrated sound and light systems, rigging gantries and direct access, the beautiful Colonnades Ballroom offers everything you may need to meet your needs precisely for your next event.

More info
Aircon
Blackout
Disabled access
Screens
Private bar

Meetings

chester-the-queen-meeting-space-20-84298.jpg
Colonnades Floor/Location: Ground Floor
Maximum 400 guests
Size: 288.0 m2
Aircon
Blackout
Disabled access
Screens
Private bar

With capacity for up to 400 delegates, the magnificent Colonnades Ballroom offers a stunning setting for your next meeting or event, with its spectacular chandelier and sumptuous décor. What’s more the suite is completely self-contained to give your event privacy, including a private bar and restroom facilities. Fully equipped with air conditioning, integrated sound and light systems, rigging gantries and direct access, the beautiful Colonnades Ballroom offers everything you may need to meet your needs precisely for your next event.

Guest Capacity

Expected guest capacities when this room is setup in the following orientation(s):
Orientation Guest Capacity
Banquet 350
Board Room 50
Class Room 140
Reception 400
Theatre 400
U-Shape 50
Hire a room

Weddings

Our wonderful Grade II-listed Italianate building is a dreamy setting for your big day. Inside, the theatrical four-storey staircase with ornate iron balustrade provides a show stopping setting for photographs, while outside there’s an elegant Italian terrace garden with marble arches, classical sculptures and lush foliage. With eight different event spaces, The Queen at Chester, BW Premier Collection by Best Western can cater for every type of reception, civil ceremony and partnership. We have two al fresco spaces and six banqueting suites that suit anything from an intimate gathering to a party of 300 in the Colonnades Ballroom. In this room, a spectacular chandelier gleams from the ceiling and there’s mood lighting throughout. The hotel has been hosting weddings for more than 150 years and, over that time, we’ve learned exactly how much careful planning it takes to put on a day to remember. You’ll love our attention to detail. At the end of a wonderful day, retire to the honeymoon suite with its stunning four-poster bed and feature bath.

  • Ceremony Capacity 220
  • Reception Capacity 240
  • Civil Ceremony License Yes
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Wedding placeholder image

Overview

Organiser & Registrar

Organiser e-mail: [email protected]