Best Western

Best Western Palace Hotel & Casino

Central PromenadeIM2 4NA

Visit us at the Best Western Palace Hotel & Casino in Douglas, for some delightful accommodation on the Isle of Man.

The Isle of Man is a haven for outdoor lovers, meaning you'll find miles and miles of expansive countryside and mountain views right on your doorstep. The hotel itself is situated on the islands beautiful Victorian promenade overlooking Douglas Bay, and just metres away from the beach. As if that wasn't enough, you'll find plenty of activities to give you an adrenaline rush nearby, with great climbing, abseiling, mountain biking and coasteering opportunities. The Isle of Man also boasts many ancient sites that are worth exploring. Peel Castle is our personal favourite and is rather famous for its star gazing - so come armed with a blanket if you're visiting in the evening. Although the Isle of Man is the ideal location for an active weekend away, the Best Western hotel in Douglas is dedicated to giving you the most relaxing and rejuvenating of stays. The hotel is one of the largest and best appointed 4-star hotels on the Island, offering both - stylish accommodation and an elegant environment for all kinds of events and breaks. There's plenty of choice when it comes to bedrooms, with suites, deluxe doubles, standard doubles, twins and plenty of sea view rooms available. Once you've risen for the day, you'll be able to enjoy a host of serine spa treatments in our health club including facials, pamper treatments, eyebrow tinting, waxing, and advanced or sports massages - if you're feeling a little tense. The Best Western also boasts an on-site casino, bingo lounge, slots lounge and the Whispers late night bar, where guests can enjoy a lively and dynamic atmosphere. You'll also find plenty of spots to satisfy your hunger including our Paragon bar and restaurant - specialising in mouth-watering carvery - and the authentic Majestic Chinese Restaurant. The hotel provides parking onsite, nominal charges apply.

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Star rating

Reviews from verified stays

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Hotel Update Spa is not accessible by the Lift. There are steps into the Health Club, into Pool area and down to the weights gym.

Good to know

Check-in/Check-out
Check-in is at 16:00 / Check-out is at 11:00
Parking
No free parking available. Charged onsite parking cost of £0.00 (per 24 hours). Street parking is not available.
Children
2 children up to 12 years of age stays free with a paying adult as per Best Western GB Child Policy.
Pets
Pets are not allowed. Guide, hearing and assistance dogs only.

Other Services

Free WiFi
24-hour front desk
Bar
Restaurants
Gym
Pool
Spa
Wedding
Baggage hold
Safe deposit
Wheelchair Access
Lifts to all floors

Accessibility

The Palace Hotel & Casino features the following accessibility options on select rooms and/or areas of their premises.

  • Access Ramps
  • Safety Bar In Shower
  • Disabled Access Public
  • Disabled Bedrooms
  • Wheelchair Access Building Ramps
  • Rails In Bathroom
  • Wheelchair Access

Restaurants & bars

If you want to relax in a restaurant, or celebrate a windfall in our casino, our friendly staff will serve you with a smile!

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Paragon Restaurant

Restaurant

Paragon Restaurant is open daily for breakfast and dinner, providing a relaxed dining experience in superb surroundings with a stunning sea view. Offering a full cooked buffet or continental breakfast and a sumptuous evening carvery with a choice of steaks, salads, warm homemade soup, succulent roast joints, seasonal vegetables and sauces. Why not finish your meal off with a delicious dessert or some cheese and biscuits.

Restaurant

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Paragon Restaurant

Restaurant

Paragon Restaurant is open daily for breakfast and dinner, providing a relaxed dining experience in superb surroundings with a stunning sea view. Offering a full cooked buffet or continental breakfast and a sumptuous evening carvery with a choice of steaks, salads, warm homemade soup, succulent roast joints, seasonal vegetables and sauces. Why not finish your meal off with a delicious dessert or some cheese and biscuits.

Timings

Breakfast 07:00 till 10:00
Lunch 00:00 till 00:00
Dinner 18:00 till 22:00

Majestic Chinese Restaurant

Restaurant

The Majestic Chinese Restaurant with sea views, brings an authentic taste of the Orient to the Best Western Palace Hotel & Casino. Open Sunday - Thursday 17.00 until 22.00 Open Friday Saturday 17.00 until 23.00

Restaurant

Majestic Chinese Restaurant

Restaurant

The Majestic Chinese Restaurant with sea views, brings an authentic taste of the Orient to the Best Western Palace Hotel & Casino. Open Sunday - Thursday 17.00 until 22.00 Open Friday Saturday 17.00 until 23.00

Timings

Breakfast 00:00 till 00:00
Lunch 00:00 till 00:00
Dinner 17:00 till 23:00
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Paragon Bar

Bar

Paragon Bar, adjacent to the restaurant, offers a variety of hot and cold beverages.

Bar

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Paragon Bar

Bar

Paragon Bar, adjacent to the restaurant, offers a variety of hot and cold beverages.

Timings

Hours 17:00 till 22:00
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Open
Sunday Open
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Aces Bar

Bar

Located in the casino, Aces Bar is open evenings, Friday - Sunday until early-morning. Enjoy anything from a freshly brewed espresso to a superior Hennessy XO. The Bar serves drinks until 3:15am to enjoy at the bar or your gaming table! Open Friday Sunday 19.00 until 03.15 (Weekend Times may very) Over 18s Only.

Bar

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Aces Bar

Bar

Located in the casino, Aces Bar is open evenings, Friday - Sunday until early-morning. Enjoy anything from a freshly brewed espresso to a superior Hennessy XO. The Bar serves drinks until 3:15am to enjoy at the bar or your gaming table! Open Friday Sunday 19.00 until 03.15 (Weekend Times may very) Over 18s Only.

Timings

Hours 19:30 till 03:15
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Open
Sunday Open
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Looky's Lounge Bar

Bar

Enjoy a touch of New York vibe, where classic Art Deco style gets a modern makeover. Complete with unrivalled and spectacular panoramic views, it's the place to be whether you're looking for a quiet coffee during the day, a more convivial drink after work or a late night cocktail followed by a flutter in the adjoining casino. Looky's Lounge Bar also offers brunch, lunch and dinner. Open Sunday-Thursday 8am till 1am Open Friday-Saturday 8am till 3am

Bar

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Looky's Lounge Bar

Bar

Enjoy a touch of New York vibe, where classic Art Deco style gets a modern makeover. Complete with unrivalled and spectacular panoramic views, it's the place to be whether you're looking for a quiet coffee during the day, a more convivial drink after work or a late night cocktail followed by a flutter in the adjoining casino. Looky's Lounge Bar also offers brunch, lunch and dinner. Open Sunday-Thursday 8am till 1am Open Friday-Saturday 8am till 3am

Timings

Hours 00:00 till 03:00
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Open
Sunday Open

Spa & Leisure facilities

The Palace Heath Club

Facilities overview

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Swimming Pool

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Gym

Spa & facilities overview

Massage treatments

Name Length (mins) Price
Half massage 30 Free
Full massage 60 £50.00
Armoatherapy 60 £45.00
Head only 45 £30.00
Swedish massage 60 £35.00
Sports massage 60 £35.00
Hopi Ear Candling £30.00
Pamper Treatment 135 £80.00
Luxury Hand Paraffin Wax Therapy £30.00
Serene Spa Organic Beauty Therapies Free

Weddings

Weddings have long been our speciality at the Best Western Palace Hotel & Casino. Our dedicated event and wedding coordinators will ensure seamless service for every event, whilst our commitment to providing a truly personal service means that your wedding planner will be with you every step of the way. You can do everything in our stunning wedding venue in Douglas, from the civil ceremony, to the reception, to an overnight stay in one of our sea-view rooms.

  • Corkage charge £n/a
  • Civil Ceremony License Yes
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Overview

Service and Venue

Our Cushag and Shearwater suites can cater for 200 and 120 guests respectively, whilst you can select one of our 3 wonderful wedding packages to best suit your needs and budgets. Packages cover everything from red carpet arrival, to catering, to celebratory bubbly and flower arrangements - we'll even throw in a nights stay in our luxury bridal suite.

Catering

We have an extensive number of options on our wedding breakfast menu, as you choose between delectable dishes such as medallions of pork and braised lamb shank, and mixed berry cheesecake and strawberry Romanoff. Alternatively, you can choose a wedding carvery, picking a cold starter, hot entre and delicious dessert. If you really can't find anything that suits you, our Head Chef will be delighted to discuss your individual requirements and best accommodate to them.

Organiser & Registrar

We have two flexible function rooms which can easily be arranged to accommodate your wedding day needs.

Organiser: Events Team

Organiser telephone: 01624 682716

Organiser e-mail: [email protected]

Registrar

Authority: Isle of Man Courts of Justice

Registrar telephone number: 01624685265

Registar address: Deemsters Walk, Bucks Road, Isle of Man, IM1 3AL